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TERMS AND CONDITIONS: LOT TWENTY

These Terms and Conditions govern your use of our venue, services, and website. By visiting Lot Twenty, making a booking, or registering for an event, you agree to be bound by these terms.

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1. VENUE ENTRY & BEHAVIOUR

1.1 Right of Refusal: Lot Twenty is a licensed venue. Management reserves the right to refuse entry or service to any person in accordance with the Liquor Control Act 1988 (WA). 1.2 Conduct: Guests must behave appropriately and show respect to staff and fellow patrons. Any guest deemed to be intoxicated, aggressive, or disruptive will be required to leave the premises immediately. 1.3 Dress Code: While we celebrate a relaxed Northbridge vibe, we require a "neat casual" standard of dress. Entry is at the discretion of venue management. 1.4 Minors: Under Western Australian law, minors must be accompanied by a legal parent or guardian at all times and must vacate the premises by the time specified on our licence (typically 9:00 PM).

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2. BOOKINGS & "BAR EXPERIENCES"

2.1 General Bookings: Table reservations are held for 15 minutes past the booking time. After this period, the table may be released to other guests. 2.2 Bar Experiences: This refers to masterclasses, tastings, or curated events. Lot Twenty will provide these at the specified times, subject to availability. 2.3 Intellectual Property: All IP and Materials related to Bar Experiences remain the property of Lot Twenty. You may not copy or sub-licence these materials without our written consent. 2.4 Alterations: Lot Twenty reserves the right to alter event programmes, menus, or presenters, or to cancel an event due to insufficient numbers.

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3. CANCELLATIONS & REFUNDS

3.1 Standard Bookings: Please notify us at least 24 hours in advance if you need to cancel a standard table booking. 3.2 Ticketed Events & Bar Experiences:

  • Cancellations made 7+ Business Days prior to the event: Full refund, less a $5.00 administration fee.

  • Cancellations made with less than 7 Business Days' notice: No refund will be provided. 3.3 Venue Cancellations: If Lot Twenty cancels an event, you will receive a full refund or a credit for a future date.

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4. FEES & PAYMENTS

4.1 Currency: All prices are in Australian Dollars (AUD) and include GST. 4.2 Surcharges: Please note that a surcharge may apply on public holidays as per the rates displayed at the point of sale. 4.3 Group Deposits: For large functions, a deposit is required to secure the space. This is redeemable on food and beverage on the day but is non-refundable if the booking is cancelled within 7 days of the event.

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5. PRIVACY & MEDIA

5.1 Photography: The Registrant/Guest acknowledges that Lot Twenty may occasionally film or photograph the venue for promotional use. By entering the venue or attending an event, you grant permission for your likeness to be used in our marketing. 5.2 Data Collection: We collect personal information in accordance with the Privacy Act 1988 (Cth) to manage bookings and provide services. Please refer to our Privacy Policy for full details.

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6. LIMITATION OF LIABILITY

6.1 Duty of Care: While we take every precaution to ensure a safe environment, guests enter the venue at their own risk. 6.2 Personal Property: Lot Twenty is not responsible for the loss or damage of personal items brought into the venue. 6.3 Liability Cap: To the extent permitted by law, Lot Twenty’s liability is limited to the value of the service provided. We are not liable for any indirect, special, or consequential damages.

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7. FORCE MAJEURE

7.1 Neither party shall be liable for failure to perform obligations (excluding the payment of money) due to causes beyond their reasonable control, including pandemics, government-mandated closures, or extreme weather events.

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8. GOVERNING LAW

8.1 These terms are governed by the laws of Western Australia. Both parties submit to the exclusive jurisdiction of the Courts of Western Australia.

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DEFINITIONS

  • Lot Twenty: Hand Made Hospitality Pty Ltd (ACN 158 871 240) as Trustee for The Handmade Hospitality Unit Trust.

  • Bar Experience: Any curated event, such as the "Mai Tai Guess the Cocktail" or Gin Masterclasses.

  • Business Day: Any day on which Lot Twenty is open for trade.

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